Computer Science homework help. Chapter 4
4-1. What are three categories that describe the nature of information resources? Give an example of each. How do you characterize the relationships within each category of information?
4-2. What is metadata? What does metadata describe for structured information? For unstructured information? Give an example of each type of metadata.
4-3. What are the characteristics of information that affect quality? What are examples of each?
4-4. What were the early design approaches to managing information resources?
4-5. What are the major disadvantages of file processing systems? What are four specific problems associated with file processing systems?
4-6. Following the file processing model of data management, what three architectures emerged for integrated databases? What are the advantages of each? Are there disadvantages?
4-7. What are the steps in planning a relational data model? Are there benefits to the planning stage?
4-8. What are primary keys and foreign keys? How are they used to create links between tables in a relational database?
4-9. What is the typical strategy to access a database? How do users access an Access database? Are there other strategies to access database systems?
4-10. What is the role of the database administrator in managing the database? What is the career outlook for this job?
4-11. What is SQL? How is it used to query a database?
4-12. What is IVR? How is it used to query a database?
4-13. What is a shadow system? Why are shadow systems sometimes used in organizations? How are they managed? What are the advantages of shadow systems? What are the disadvantages?
4-14. What is master data management? What is a data steward? What is the role of master data management in an organization’s integration strategy?
4-15. What is a data warehouse? What are the three steps in building a data warehouse?
4-16. What are examples of internal sources of data for a data warehouse? What are examples of external sources of data for a data warehouse?
4-17. What are four examples of data warehouse architectures? Which approach is suitable to meet today’s growing demand for real-time information?
4-18. What is big data? What are the defining features of big data?
4-19. What is data mining? What is the difference between data mining and data dredging? What is the goal of data mining?
4-20. What are examples of databases without boundaries?
4-21. How do ownership issues affect information management? How do information management needs differ among stakeholder groups?
5-1. What are the four major categories of information systems that support business processes common to most organizations? Which basic business functions does each provide?
5-2. What role does a financial and asset management information system serve in an organization? Why is financial reporting important? What are exception reporting and compliance reporting? Why is each important?
5-3. What is human capital management? What are the major components of a human capital management information system? What are examples of metrics used to quantify human capital? How are these metrics used?
5-4. What is supply chain management? What is the most important metric in supply chain management? What does it measure? What are examples of supply chain
management software? How is each used to support supply chain processes?
5-5. What is customer relationship management (CRM)? What are the objectives of CRM? How do organizations measure their customer relationships? How do information systems support each objective of CRM? What are three basic categories of CRM technologies? How do information systems support activities in each area?
5-6. Why are ERP systems important to organizations? What are the typical components of an ERP system? What is meant by the term a suite of suites? What are three approaches to ERP integration? What are some of the issues associated with an ERP implementation? What is the primary benefit of a successful ERP implementation?
6-1. What are four primary goals an organization might choose to develop its web and social media strategy? What is an example of each? Why are clearly defined goals important of the use of social media?
6-2. How is a URL related to a registered website name? Why does a URL include a protocol identifier? What are the components of a website address? What are typical suffixes that identify top-level domains?
6-3. What is website architecture? What are examples of website architecture?
6-4. What is the difference between usability and accessibility? How do website developers test for usability? How can website design improve accessibility? How do text and background color combinations relate to website accessibility? What are the benefits of designing accessible websites?
6-6. What is e-commerce? What activities does it include? How do online transaction sites use databases and shopping cart software? Why is security critical for e-commerce success? Which protocol supports secure Internet transactions? Why is trust critical for e-commerce success? Aside from having a well-known brand name, how do online sellers signal their trustworthiness to potential customers?
6-7. What is m-commerce? What is near field communication, and how does it facilitate mobile payments?
6-8. Identify the three primary platforms for digital marketing. Identify which platform uses search engine optimization (SEO) and what SEO is. What are two examples? How do organizations improve their position on search result lists?
6-9. How does web advertising work to target ads for individuals? How does social media marketing influence advertising? How do BLE beacons use mobile advertising?
6-10. What is Web 2.0? What is crowdsourcing? What is an example of crowdsourcing? How do Web 2.0 capabilities change the way in which people and organizations use the web?