Operations Management homework help

Link to podcast: https://lei.podbean.com/e/on-the-job-with-tom-root-managing-partner-of-zingermans-mail-order/
 
After listening to the Lean Enterprise Institute’s podcast with Tom Root (Managing Director of Zingerman’s Mail Order), respond to the following prompts via a discussion post.
 
Prompt 1: What were some of the problems Tom identified with their batch approach to assembling the Weekender boxes? What benefits did they realize after moving to lean/batch size of one?
Prompt 2: Identify two ways in which Zingerman’s integrated lean thinking into their culture. Consider their time in the ‘dark ages’ through the present day.
 

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